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Senior Director, Donor Relations and Stewardship

The Humane Society of the United States (HSUS), the nation&rsquos largest animal advocacy organization, is seeking Senior Director of Donor Relations and Stewardship, to establish, implement, and manage a comprehensive integrated stewardship and donor recognition program. With a strong focus on our mid-level and major donors, this position will thank and recognize our donors for their contributions in distinctive, visible, and meaningful ways.

This position will be responsible for:

  • Leading, implementing, and directing a comprehensive program of donor relations and stewardship plans designed to acknowledge and recognize all donors
  • Creating new and innovative programs that promote the stewardship and donor recognition and speak to the HSUS mission
  • Coordinating with major gift officers to develop, implement, and monitor appropriate stewardship plans for each major gift ($50,000 plus)
  • Managing all acknowledgment programs to include receipting, condolence, and congratulatory communications (this may include: creating, managing, and producing welcome kits, presentation portfolios, fact sheets, birthday, wedding, condolence cards, and customized gifts that are personalized and speak to the HSUS mission)
  • Developing policy, quality control guidelines, and standards for all donor recognition programs
  • Establishing and managing information tracking processes regarding acknowledgments, recognitions, ongoing communications, and continued cultivation of past and current mid-level major donors to enhance their relationship with the HSUS and increase the likelihood of continued contributions
  • Working closely with other senior leaders to ensure effective and streamlined processes across functions, linking database analytics, finance, gift processing, and donor management
  • Providing ongoing education for the development and donor care teams on "best practices" in donor relations and stewardship
  • Other duties as assigned


  • Bachelor's Degree in applicable field or equivalent work experience
  • Ten years of experience with donor relations and management, including two years of supervisory experience
  • Advanced computer skills to include Microsoft Office Suite, CRM, and donor databases
  • Excellent verbal and written communication skills, and superior project management and customer service skills
  • Expertise with fundraising software, in particular Moves Management, and Major Gift programs
  • Proven ability to work with colleagues and donors in a collaborative and cooperative spirit
  • Comfortable working on multiple projects simultaneously
  • Strong passion for Animal Welfare preferred

Please send a cover letter and resume using this form or fax to 301-548-7701. This position is located in Gaithersburg, MD.


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