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Thank you for your concern for homeless companion animals!

We recommend that anyone with concerns about a local animal care and control agency or humane organization contact the management and governing body of the agency. Your feedback is critical in order for management to create positive change and maintain a productive relationship with the community they service.

Many questions regarding the operations and policies of an animal shelter can be answered at Common Questions About Animal Shelters and Animal Control. If you have found a stray or sick animal, please call your local animal control agency.  You can search for your local agency online at Pets911.com.

If you are looking to adopt a new pet or have question about adoption, see our Pet Adoption resources.

The HSUS works closely with local animal care organizations, shelters, rescue groups, and animal control agencies in a variety of ways.  We provide guidelines, recommendations, and advice on shelter operations, policies, and procedures. Our comprehensive website, Animalsheltering.org, is always available when animal sheltering professionals need quick access to information on any number of animal care and sheltering issues.

Each day, members of our staff assist animal shelter administrators and employees, veterinarians, volunteers, government officials, and members of the public with questions and concerns about animal sheltering issues. The HSUS also provides assistance to individuals looking to form humane organizations or help existing agencies.

Please understand we receive a very high volume of public inquiries. We will read all emails submitted and make reasonable attempts to assess each situation. However, please be advised that our research may indicate that no further action is required. Time constraints may render us unable to respond to questions about individual shelters or rescue groups. Please direct these questions to the shelter management.

Please answer the following questions completely, so that we may adequately respond to complaints and requests for assistance. Incomplete information may result in a delay of assessing the situation. All information submitted will remain confidential.


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